Refund policy

Return & Refund Policy

Last updated: 01-21-2026

Thank you for shopping with us. We take pride in offering original products, including books, artworks, and digital items. Please read our return policy carefully before making a purchase.

1. Physical Products (Books & Artworks)

We accept returns on eligible physical items under the following conditions:

  • Returns must be requested within 14 days of delivery

  • Items must be unused, undamaged, and in their original condition

  • Original packaging must be included

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

  • Approved refunds will be issued to your original payment method

  • Shipping costs are non-refundable

  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the item and packaging

We will arrange a replacement or refund at no additional cost.

3. Non-Returnable Items

The following items are non-refundable :

  • Digital products (eBooks, downloads, digital art, files, templates, etc.)

  • Personalized or custom-made items

  • Items marked as “Final Sale”

Due to the nature of digital products, all digital sales are final once downloaded or accessed .

4. Exchanges

We do not offer direct exchanges.
If you wish to replace an item, please return the original (if eligible) and place a new order.

5. How to Request a Return

To initiate a return, please contact us at:

📧 Email: 
📦 Order Number: Required
📝 Reason for Return: Brief explanation

Returns sent without prior approval may not be accepted.

6. Refund Processing Time

  • Refunds are processed within 5–10 business days after receiving the returned item

  • Processing times may vary depending on your bank or payment provider

7. Contact Us

If you have any questions about our return policy, feel free to reach out in the Contact Section